MedtecLIVE: Exhibitors' frequently asked questions

MedtecLIVE 2021 is moving online: Instead of a hybrid event, MedtecLIVE & SUMMIT will be held 100% virtually for the second time. With this decision we react to the changed conditions caused by the dynamic pandemic development and its effects on the entire value chain of medical technology. At the same time, it provides planning security in good time for the entire internationally linked sector. Date for the 2nd Virtual Edition MedtecLIVE & SUMMIT: 20 - 22 April 2021. This is in response to the express wish of the industry for its meeting place for exchanging ideas, networking and knowledge transfer with experts and discovering trends and innovations.

The platform will be open 24 hours to provide worldwide access. Chat messages can be sent around the clock and the recorded content of the congress program can be accessed. Since a delayed reply to chat messages is also possible, similar to e-mails, a "night service" is not necessary.

The basis for matchmaking is an algorithm embedded in the platform that takes into account all the content and information requested from the participants during onboarding and generates personalised results on this basis. The highest matches are displayed in the "Best Matches". In addition, the matches with other participants can be viewed directly in the respective participant profiles ("Participants" section).

You may find all information about your participation possibilities at the 2nd Virtual Edition MedtecLIVE & SUMMIT here.

The 2nd Virtual Edition MedtecLIVE & SUMMIT is not a virtual exhibition in the strict sense. This a digital platform for presenting your company and products, for communicating with potential customers and partners, and for knowledge transfers. As an exhibitor, you’ll be presenting your company not in a virtual (graphical) booth, but on an individualised company profile page.

No. As an exhibitor at the 2nd Virtual Edition MedtecLIVE & SUMMIT, you'll present your company on a custom company profile page that you can fill up with your own content in advance of the event.

Yes. You need no special knowledge of conducting virtual events, and can participate in the event as an exhibitor even with little or no experience. In advance of the event, we'll support all registered exhibitors with instructions and video tutorials. We will also offer webinars to introduce the platform and its features. You can find the dates of the webinars here. Of course you can also include your colleagues from digital marketing or social media marketing in the preparations.

The onboarding process enables all exhibitors, speakers, journalists and participants to set up their personal user profile and enter the matching criteria (search - offer) in order to benefit from matchmaking in the best possible way. Furthermore, the employees of the exhibiting companies can assign themselves to the company profile as employees there at the same time. The matchmaking tool supports the employees during the event by suggesting the most interesting contacts from all users (exhibitors, participants, speakers, journalists). All registered participants will receive the invitation link to the onbaording by e-mail at least 7 days before the event.

If possible, use the latest version of Google Chrome as your browser, or alternatively the latest version of Mozilla Firefox. If you use Internet Explorer, you may experience significant limitations in the display. You will receive additional technical requirements from us in advance and have the opportunity to test them.

Firewall configuration for using the platform

The platform will be accessible and available to all users until the end of the year. During this time, you will still be able to view exhibitor and participant profiles and contact users via the chat tool.

As an exhibitor you'll present your company on an individual company profile page, which is included in every exhibitor package . This serves as the first point of contact for every potential customer – you might think of it as a combined business card and substitute for your exhibition booth. Therefore, you should pay special attention to fill out your company profile with impactful information that arouses ther visitor’s interest and invites them to contact you.

All variants are possible.

As an exhibitor, you will receive access to the TicketCenter with your confirmation of participation, where you can create an exhibitor pass for your employees as you would do on site. With the LIVE activation of the event (at the latest 7 days before the start of the event), your employees will then receive an invitation to the onboarding process as an e-mail. Please note that an exhibitor pass must be filled out for each contact person, as this is personalized. As part of the onboarding process, your employees will create their personal profile on the platform in order to benefit as much as possible from the matchmaking process. At the same time, they can assign themselves to your company profile as contact persons.

Even more than at an on-site event, a virtual event requires your staff to be proactive and actively engage with other participants on the platform. Encourage your sales team not only to take active advantage of the matchmaking tool and make arrangements prior to the event for virtual meetings, but also, for example, to screen the participant lists of relevant presentations for promising contacts. The virtual event lives from the active participation of all participants!

You can advertise participation at the virtual MedtecLIVE & SUMMIT as you promote your trade fair attendance. With your confirmation of participation, you will receive an online banner from us that you can use for your e-mail signature, for your website and for advertising via social media. Furthermore, you can use your infinitely redeemable company e-code and your sample cover letters in the TicketCenter and invite your customers to the digital event! You will receive access to the TicketCenter with your confirmation of participation.

The first point of contact for every potential customer will be your personalized company profile page – you might think of it as a combination of your business card and a substitute of your exhibition booth. So you should give special attention to filling out your company profile with effective information that arouses participants' interest and invites them to make contact. Depending on the exhibitor package you have booked, you can also incorporate photos, videos or pdf files into your company profile, to make it even more attractive.

But remember: even and especially a virtual event lives from the active communication of all participants! Therefore, the active participation of your sales staff is at least as important as a meaningful profile. You will achieve the desired acquisition success through targeted and proactive addressing of potential customers or partners. Even more than on a real trade fair stand, it is important that your sales team actively seeks contact with other participants in order to make the trade fair experience a successful one for them. The integrated matchmaking tool will help you take the first step.

The matchmaking tool will suggest “best matches” of participants whose profile information matches your criteria the most. These are the participants you should contact. The complete list of all participants is also available to your staff, and they are invited to network with every participant they are interested in or to start communication directly via chat or a scheduled video call. The participant lists of the lectures in the conference program also give you an overview about who is also interested in the topics relevant to you. You can use this as basis for a contact. After the event, your employees will all receive a lead list of all contacts with whom they were in contact, which will make follow-up easier.

As user on the platform, you can contact any other user at any time. Therefore, various communication tools are integrated in the platform - choose between contacting via chat message, arranging a scheduled video call via the integrated appointment tool or the direct video call (depending on the exhibitor package). As a team member of an exhibiting company, you will be visible as a contact on the company profile and can be contacted by interested parties. You can also schedule appointments online before the start of the event as soon as the platform goes live (at the latest 7 days before the start of the event). The appointment tool also offers you the option of pre-assigning the times at which you can be reached.

No, there is no deadline. You can find all information on how to participate as exhibitor at the 2nd Virtual Edition MedtecLIVE & SUMMIT here.

The profiles of all registered participants will be visible on the platform in good time before the digital event (at the latest 7 days before the event). At this point, digital meetings with other participants (visitors, press representatives, other exhibitors) can already be arranged for the duration of the event. In addition, depending on the exhibitor package booked, all registered exhibitors will receive a lead list of their contacts after the event.

This depends on your booked exhibitor package. As part of the basic package, you have the opportunity to apply for an exhibitor presentation as part of MedtecSUMMIT. If you book an upgrade, we guarantee you a presentation slot as well as your own roundtable in the virtual supporting program. All exhibitors have the opportunity to present their company live in the form of a short 1 to 2 minute elevator pitch.

Yes, on the virtual platform you can see which participants have registered for your lecture. If you book an upgrade, you will receive a lead list of visitors who attended your presentation.

Employees of exhibitor companies will have free access to all presentations in the regular conference program. A separate ticket is required for the scientific lectures and discussion rounds at MedtecSUMMIT. All exhibiting companies receive a free quota of three tickets for the MedtecSUMMIT congress. Additional tickets can be ordered for a fee at the TicketCenter. You will receive access as part of your confirmation of participation.

In the run-up to the event, the MedtecLIVE team will support all registered exhibitors with instructions and video tutorials. Should you have any further questions, the MedtecLIVE team will be available for you as usual. During the event itself, you will also be able to reach a contact partner for technical issues anytime by way of the help function on the platform.

For your appearance on the digital platform, we have video tutorials for you here.

We will be happy to give you a personal presentation of what you can expect as part of the virtual MedtecLIVE & SUMMIT 2021 during a webinar. Silke Ludwig and Jessica Nether will give you insights into the virtual platform and its functions and will be available during the webinar to answer any questions you may have about your virtual participation.

You will find the link to the registration within each appointment.

In English language:

Guided Sales Tour: How MedtecLIVE takes your sales to the next level!
Wednesday, 14.04.2021 in Englisch: 11:00 - 12:30

In german language:

Guided Sales-Tour:
Tuesday, 13.04.2021 in German: 10:00 - 11:00 Thursday, 15.04.2021 in German: 14:00 - 15:00